CALLBACK Articles RSS Feed
Setting Up Messages
Added on Fri, Oct 16, 2015
THIS HAS TO BE DONE BY TELIN SYSTEMS STAFF Setting up call back messages Go to your scheduler, go to the actions button at the top left corner and choose Auto CallBack to patients   Choose `Set up new CallBack message`     This is the screen... Read More
New Callback Status Codes
Added on Thu, Oct 15, 2015
The new callback system will bring the error codes right into the scheduler for you. The following is a list of the codes with their explanations. (ERROR CODES ARE JUST STATUS CODES. THE CLIENT ACTUALLY NEEDS TO CANCEL THE APPOINTMENT FROM THE... Read More
Sending Appointment Reminder callbacks
Added on Thu, Oct 29, 2015
Sending appointment reminder callbacks Go the schedule you want to send callbacks for Click on the date you would like the reminder calls to go out for Click on the actions button at the top left corner and choose Auto CallBack to patients     If... Read More
Sending Recall Callbacks
Added on Thu, Oct 29, 2015
This function is built in to send callback messages to patients on the recall list to ask them to call the office to make their appointment, instead of you calling them and making the appointment.   The first step is setting up your recall message ... Read More